Contact and support

Help Center

If you are having a medical emergency, call 911 or visit an emergency room immediately. SSM Health virtual care is not for emergency medical care.

Customer Support

If you are calling for lab testing locations, please refer to your visit summary
For all other inquiries (including general hospital, clinic or billing inquiries) please visit our website
If you are having issues logging into your account, need help with RX, or encountered an error while completing a visit, Chat using the icon in the lower-right corner of the screen, or call (844) 460-2080